On more than one occasion on this blog I’ve talked about the difference between cheapness and value. Yesterday was another example to prove the point.
Mrs Johnson of Stathern was moving out of her rented house and into her new home. The agents had insisted that she have the carpets ‘professionally’ cleaned. Mrs Johnson thought she’d save some money as the carpets were in good condition and so searched around the free ad sites and came up with somebody who said they’d clean the carpets for a cheap price, and most importantly for Mrs Johnson, give her a receipt to hand onto the agents. Up to now all is good. The house is empty and she’s going to get her end of tenancy carpet cleaning done cheaply.
Mrs J moves her furniture out and waits for the carpet cleaners to arrive. They don’t show and are not contactable on the phone number she has.
Its now only 2 days until she has to had the keys back to the property that she contacts The Rutland Cleaning Company. Despite being busy we agree to help her out of her predicament. The price we quote to do the work is not a great deal more than the ‘cheap’ company, and most importantly we turn up as promised and clean the house to the highest standard.
So yet again ‘value’ shows its worth over ‘cheapness’.