The most common first question I get asked is ‘How much do you charge to clean….?’
The question that you should be asking ‘How do you clean?’
There is a common misconception that all carpet cleaners are the same. In reality nothing could be further from the truth. They are differentiated both by the skills and knowledge of the actual cleaner and by the cleaning solutions, equipment and methods used.
Many carpet cleaners including some Rutland based ones are still using detergent based cleaning. Twenty years ago this was the only option but as with everything else cleaning technology has come on in leaps and bounds and detergents are now very old hat. Why? you may ask. Well, they are still capable of cleaning your carpets but detergents are not free rinsing and so in most cases detergents will be left in your carpets with dry to a sticky residue which will attract soiling and lead to quicker re-soiling of your carpet. A method other cleaners use to reduce the amount of detergents left in your carpets is to add a further chemical to the rinse water. Whilst this may remove more detergent it will leave this chemical in your carpet which is an acid to breakdown the detergent. So you have the option of detergent or an acid rinse left in your carpet. Which would you choose?
Luckily you don’t have to. Enlightened carpet cleaners like The Rutland Cleaning Company don’t use detergents . We use micro splitters and other nano technology cleaners. These work by separating the soil from the carpet fibre and holding it in suspension so that it can be easily rinsed out using only clean fresh water. No chemicals are left behind in your carpets. The cleaning solutions used are all virtually pH neutral meaning that nothing used will have any ill effects on asthma sufferers or those with delicate skin. Most detergents on the other hand are strongly alkaline which can affect those same groups of people.
In terms of equipment and techniques you really need to establish how they clean. If they are simply using in tank cleaners and trying to blast the dirt out of your carpets with their extraction machine then look elsewhere. Common sense is that the cleaning ability of chemicals must be limited if the chemical only has momentary contact with your carpet before being sucked out again. What it needs is sufficient time to properly clean deep into the carpet pile. You therefore need to find a cleaner who uses a prespray and then agitates that into the carpets so that all the fibres are covered before allowing sufficient dwell time for it to work.
There are several methods of agitating the chemicals from a simple hand brush through to heavy duty counter rotating brush machines designed specifically for that purpose. If the cleaner you’re talking to doesn’t have a heavy CRB machine look elsewhere as this is where the cleaning takes place and is arguably the most important stage of the whole clean.
Rest assured at The Rutland Cleaning Company we have invested in the very latest CRB machine with a selection of brushes to suit different carpet types.
Not all Rutland carpet cleaners are equal and the others do not match up to the highest standards set by The Rutland Cleaning Company